Bilingual Patient Care Coordinator-February 2024
DescriptionOrtho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United StatesThe practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditionsThe Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment roomsWe're searching for a compassionate and organized individual to join our exceptional crewIf you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!Job Title:
Patient Care CoordinatorEssential Duties and
Responsibilities:
Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion Maintain patient accounts by obtaining, recording, and updating demographic and financial information Schedule patient appointments at the end of the visit Maintain open communication with pre-cert team regarding orders for daily patients Tracking and follow-up with patient cancellations and no shows Performing daily audit of tasks assigned Checking patients in by EMR and verifying demographics and insurance information Following up on outpatient referrals and surgical referrals Provides the patient with printout of appointments Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsHIPPA and OSHA compliance; promote a safe work environment at all times Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case Caring demeanor toward patients and co-workers Clinical knowledge and familiarity with medical terminology Working knowledge of computers, fax, copiers and other technology Strong knowledge and understanding of electronic medical records software Prior medical receptionist experience, preferably in an orthopedic setting is a plus Strong administrative skills, with attention to detail in accuracy Bilingual (English/Spanish) is a plusEducation/
Experience:
High School Diploma or GED required Associate or higher degree preferred 1 year medical front desk experience Customer service backgroundOur Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWill work in office spaces and commercial buildingsOrtho Sport and Spine Physicians are not subject to inclement weather or outdoor workThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProlonged periods sitting at a desk and working on a computerMust be able to lift up to 20 pounds at times.Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.Required Skills Recommended Skills Administration Attention To Detail Auditing Clinical Works Communication Customer Service Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n5ll61zj189dgc15p', 'ExternalApply-j3n5ll61zj189dgc15p'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Patient Care CoordinatorEssential Duties and
Responsibilities:
Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion Maintain patient accounts by obtaining, recording, and updating demographic and financial information Schedule patient appointments at the end of the visit Maintain open communication with pre-cert team regarding orders for daily patients Tracking and follow-up with patient cancellations and no shows Performing daily audit of tasks assigned Checking patients in by EMR and verifying demographics and insurance information Following up on outpatient referrals and surgical referrals Provides the patient with printout of appointments Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsHIPPA and OSHA compliance; promote a safe work environment at all times Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case Caring demeanor toward patients and co-workers Clinical knowledge and familiarity with medical terminology Working knowledge of computers, fax, copiers and other technology Strong knowledge and understanding of electronic medical records software Prior medical receptionist experience, preferably in an orthopedic setting is a plus Strong administrative skills, with attention to detail in accuracy Bilingual (English/Spanish) is a plusEducation/
Experience:
High School Diploma or GED required Associate or higher degree preferred 1 year medical front desk experience Customer service backgroundOur Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWill work in office spaces and commercial buildingsOrtho Sport and Spine Physicians are not subject to inclement weather or outdoor workThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProlonged periods sitting at a desk and working on a computerMust be able to lift up to 20 pounds at times.Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.Required Skills Recommended Skills Administration Attention To Detail Auditing Clinical Works Communication Customer Service Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n5ll61zj189dgc15p', 'ExternalApply-j3n5ll61zj189dgc15p'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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